RETURNS
All products listed under a particular category may not have the same return/replacement period. Kindly check the respective item's applicable return/replacement policy on the product page.
If you change your mind about the products you have purchased from us, we can refund the purchase price or exchange those products, subject to the following conditions:
- Item(s) must be returned within 07 days of purchase, together with proof of purchase.
- Item(s) must be unworn, unwashed, or otherwise unused with all original tags/labels attached.
- If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above.
- You are responsible for any costs associated with returning or exchanging the item to us including taxes and shipping cost.
- All Replacements & Refund case is considered within 7 days after date of delivery.
Received something faulty?
If something is faulty or incorrectly described or different from the sample shown (first of all, sorry) we will happily willing to refund the purchase price and delivery charges or providing a replacement product provided the item is returned within a 7 working days time with proof of purchase.
Shipping costs can’t be refunded if there are other items listed on the original invoice that you accept.
Return, Refund and Cancellation Policy
Cancellation can be done within 24 hours of the order placed. Refund will be done through online mode in 7 working days. Return can be made within 48 hours of the order received. For return & refund of the product contact us on escalations@foxboxretail.com. Registration once done on the website it cannot be cancelled.
Shipping and Delivery.
Orders will be dispatched from Monday to Friday. Excludes public holidays. will be delivered in 7 to 10 business days for Metro areas and 10 to 12 days for Non-Metro areas.